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Services
Clare offers a range of mediation and conflict resolution services tailored specifically for General Practice. Whether you're navigating a partnership dispute, a PCN disagreement, or workplace conflict, each service is designed to provide structured, impartial support that leads to practical, acceptable outcomes.
Professional fees excluding VAT
The professional fees below exclude VAT. VAT at 20% is added.
VAT registration number: 529 4386 60.
Mediation Services
GP Partnership Mediation
Support for disputes between partners of any practice size. This includes exit negotiations, property disagreements, financial disputes, and dissolutions.
What’s Included:
✔ Unlimited preparatory calls, online meetings, and emails with all parties and their legal representatives (if required)
✔ A full 8-hour mediation day, delivered face-to-face or online via Microsoft Teams
✔ Drafting of a mediation agreement, and where legal representation is not in place, a Heads of Terms with signed copies provided to all parties
Pricing:
See table below for pricing based on partnership size.
Professional fees excluding VAT. VAT at 20% is added.
GP Partnership Mediation - Pricing
No. of Partners | Online (+VAT at 20%) | In person (+VAT at 20%) |
|---|---|---|
1-3 | £3,500 | £3,750 |
4-6 | £4,250 | £4,750 |
7-10 | £5,000 | £5,750 |
11+ | Contact for Pricing | Contact for Pricing |
PCN Mediation
Mediation for Primary Care Networks facing internal disputes, governance issues, or strategic disagreements between member practices. Can be used to negotiate the terms of exit or entry of a practice from/to a PCN.
What’s Included:
✔ Unlimited preparatory calls, online meetings, and emails with all parties and their legal representatives (if required)
✔ A full 8-hour mediation day, delivered face-to-face or online via Microsoft Teams
✔ Drafting of a mediation agreement, and where legal representation is not in place, a Heads of Terms with signed copies provided to all parties
Pricing:
See table below for pricing.
Professional fees excluding VAT. VAT at 20% is added.
PCN Mediation - Pricing
Online (+VAT at 20%) | In person (+VAT at 20%) |
|---|---|
£4,750 | £5,250 |
Other Conflict Services
Conflict Management Workshops
Interactive, practical workshops for practice or PCN teams, focused on improving communication and managing conflict constructively. This workshop addresses conflicts with colleagues and patients.
What’s Included:
✔ 3-hour session, virtual or in person
✔ For up to 30 attendees
✔ Content tailored to the team and context
Pricing:
£1,000 per workshop, + VAT at 20%. The professional fee is the same for online and in-person delivery
Workplace & Employment Disputes
Support for resolving staff or team conflicts - such as breakdowns in working relationships, grievances, or issues involving performance, communication, or management.
What’s Included:
✔ Preparation and planning tailored to the individuals involved
✔ Delivered in a series of shorter sessions over multiple days
✔ Typically delivered remotely for flexibility and confidentiality
✔ The drafting of a mediation and settlement agreement are provided for no extra cost
Pricing:
Hourly rate: £250 per hour + VAT at 20%
Typical duration: ~12 hours for a two-person conflict (spread over several days)
Conflict Coaching
One-to-one coaching for individuals in primary care who want support from a peer with how to handle a conflict they are facing at work. Suitable for clinicians, managers, or leaders.
What’s Included:
✔ Focused, confidential sessions tailored to the individual's role and situation
✔ Delivered remotely at times that work for the client
✔ Available as standalone support or alongside mediation
Pricing:
Hourly rate: £200 + VAT at 20%